Effective Date: April 8th, 2025

Citadel Gold  is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website.

1. SMS Consent

By providing your phone number through our website form, you consent to receive SMS communications from us. Your phone number and SMS consent will not be shared or sold to any third parties or affiliates for marketing purposes.

You also agree to receive calls, text messages, and prerecorded messages via an automated dialing system about promotions from or on behalf of Citadel Gold. Consent is not a condition of any purchase.

2. How We Collect Your Personal Information

We collect personal information directly from you when you voluntarily provide it through our website form.

3. What Personal Information We Collect

We may collect the following information:

• Name

• Phone number

• Email address

We do not collect sensitive data such as financial or health information.

4. Information Collected for Retirement Account Transactions

To comply with federal regulations and ensure the security of retirement account transactions, we may collect personally identifiable information such as your date of birth, your drivers license number, and Social Security number. This information is used solely to verify your identity when facilitating IRA or 401(k) rollovers into a self-directed precious metals IRA. We do not sell, rent, or share this information with third parties for marketing purposes.

5. How We Use Your Personal Information

We use your personal information for the following purposes:

• To contact you regarding inquiries related to buying gold

• To schedule and confirm appointments

• To follow up on any communication initiated through our website

6. Intake Form

As part of our onboarding process, we collect certain personal details through our Intake Form, including your full name, contact information, date of birth, and, when required, your Social Security Number (SSN). This information is used strictly for identity verification.

We understand the sensitivity of this data and take your privacy seriously. All personal information — including DOB and SSN — is encrypted, securely stored, and accessible only to authorized personnel on a need-to-know basis. We do not sell or share your information with any third party unless legally required or essential to completing your transaction (e.g., IRA custodians or gold depositories).

7. How and Why We Share Personal Information with Third Parties

We respect your privacy and do not share your personal information with any third parties or affiliates for any purpose, including marketing. Your information is used solely for the purposes described above.

8. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

9. Your Choices and Rights

You may contact us at any time to update, correct, or delete your personal information, or to opt out of any future communications.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
info@citadelgold.com
800 605 5597